Comments on: I don’t know but I’ll find out! http://www.synaptici.com/2009/i-dont-know-but-i-will-find-out/ A place for inspiration, motivation, guidance and hope. Fri, 23 Jul 2010 04:02:25 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Tweets that mention I don’t know but I’ll find out! | SYNAPTIC I -- Topsy.com http://www.synaptici.com/2009/i-dont-know-but-i-will-find-out/comment-page-1/#comment-380 Tweets that mention I don’t know but I’ll find out! | SYNAPTIC I -- Topsy.com Sun, 13 Sep 2009 22:32:41 +0000 http://www.synaptici.com/?p=2054#comment-380 [...] This post was mentioned on Twitter by Gil Namur andRocky Mountain Soap . Rocky Mountain Soap said: Absolutely great advice that we support. RT @gilnamur I don’t know but I’ll find out! - http://tinyurl.com/lylll2 - a new synaptici article. [...] [...] This post was mentioned on Twitter by Gil Namur andRocky Mountain Soap . Rocky Mountain Soap said: Absolutely great advice that we support. RT @gilnamur I don’t know but I’ll find out! – http://tinyurl.com/lylll2 – a new synaptici article. [...]

]]> By: gilnamur http://www.synaptici.com/2009/i-dont-know-but-i-will-find-out/comment-page-1/#comment-379 gilnamur Sun, 13 Sep 2009 19:04:13 +0000 http://www.synaptici.com/?p=2054#comment-379 Hello Michael, Thanks for your comment! Hopefully some of these managers will read these articles though I think they have to get their hearts in the right place first! Your article reminded me to get that one done. I have a bunch here (the ones in red) that I have yet to write: http://www.synaptici.com/2009/advice-on-starting-a-new-business-or-re-energizing-your-career/ Thanks to you ... I don't know but I'll find out .. is now in blue! Have a great Sunday Michael! Cheers, Gil P.S. Check out http://www.synaptici.com/2009/life-as-a-human-dot-com/ I think you might find that quite interesting! Hello Michael,

Thanks for your comment! Hopefully some of these managers will read these articles though I think they have to get their hearts in the right place first!

Your article reminded me to get that one done. I have a bunch here (the ones in red) that I have yet to write:

http://www.synaptici.com/2009/advice-on-starting-a-new-business-or-re-energizing-your-career/

Thanks to you … I don’t know but I’ll find out .. is now in blue!

Have a great Sunday Michael!
Cheers,

Gil
P.S. Check out http://www.synaptici.com/2009/life-as-a-human-dot-com/
I think you might find that quite interesting!

]]> By: Michael Kwan http://www.synaptici.com/2009/i-dont-know-but-i-will-find-out/comment-page-1/#comment-378 Michael Kwan Sun, 13 Sep 2009 18:45:25 +0000 http://www.synaptici.com/?p=2054#comment-378 I'm glad you enjoyed my article and I'm glad it inspired you to write this post. I wholeheartedly agree with you in that it is acceptable to say, "I don't know" to a customer. When I used to work for a car rental company, I was systematically and consistently told to lie to customers by my manager. When we didn't have a car for the reservation, I was told to tell the customer that the car was "enroute from another location." Meanwhile, my manager would still be on the phone with other locations trying to hunt down another car. He said that wasn't technically a lie. I disagreed and, like you, I didn't get along very well with that manager. I’m glad you enjoyed my article and I’m glad it inspired you to write this post. I wholeheartedly agree with you in that it is acceptable to say, “I don’t know” to a customer. When I used to work for a car rental company, I was systematically and consistently told to lie to customers by my manager. When we didn’t have a car for the reservation, I was told to tell the customer that the car was “enroute from another location.” Meanwhile, my manager would still be on the phone with other locations trying to hunt down another car. He said that wasn’t technically a lie. I disagreed and, like you, I didn’t get along very well with that manager.

]]>