At one point or another, an opportunity will present itself that on the surface looks great. Let's say a high profile company that you would love to do business with has a need for a service or … [Read more...]

How often do you ask your clients how satisfied they are with your company's performance? Giving them a way to provide you feedback is a great way to collect important information that can help you … [Read more...]

This may seem like a simple thing, and in fact, it is. However, very few of us ever remember to ask for a reference and only do so when we have need of one which is usually months or even years after … [Read more...]

What is your value proposition? A well articulated value proposition is critical to your success. If what you offer is a service, you should be able to explain how you do what you do and how that … [Read more...]

Its one thing to build a good rapport with your clients, but it's an entirely different thing to build a solid and meaningful relationship. Knowing what your customer needs from you and how you can … [Read more...]